YN
Yolanda N

1 reviews | Active since Dec 2023

15 Feb 2024, 20:59

Billed after cancelation

Last month I complained about billing but 8 canceled and I thought the issue was resolved because my line was immediately cut as 8 mentioned I had a new contract with a different network because of rains bad network and bad customer service.

Now I have been again billed R165? On top of the R319 which was explained that billing is post something something but in a nutshell I'm billed after use now what am I billed for this month again when I thought we were all done?

0
Replies (1)
Rain
Rain's reply16 Feb 2024, 07:24
Official
 Hi  Yolanda Ndlotyeni . 

We're really sorry your rain experience hasn't been as good as you expected. 

We're going to get on this asap. 

Thank you. 

rain.