AL
Amanda L

1 reviews | Active since Jul 2023

30 Nov 2023, 15:31

BIGGEST REGRET!

I took up rain about a year ago and it was a month to month contract meaning i pay it monthly and when i decide not to pay it that it will just be off until I make payment for the next month, apparently since I stopped using them i owe them money because I have received an email that i owe R1050 for what? I dont have a binding contract with them so why in the hell are they threatening me with lawyer. Clearly taking up rain as my wifi provider was a huge mistake😡😡. Amanda

0
Replies (3)
Rain
Rain's reply30 Nov 2023, 15:46
Official
Hi Amanda

We're really sorry your rain experience hasn't been as good as you expected.
 
We're going to get on this asap.

Thank you.

 rain.
AL
Amanda L's update30 Nov 2023, 15:58
Reviewer Update
I have not received a call from anyone from rain besides an email advising that you giving me 7 days to pay or else. Which makes no sense to me if you guys or a month to month contract my number has not changed ***.
AL
Amanda L's update03 Dec 2023, 17:50
Reviewer Update
What am I settling if you guys or a month to month contract explain that to me dont tell me what you've checked why is there an outstanding balance because as advised by you people when i took up your service was that i pay what I use if i dont use it i dont pay it so I haven't used your rain i dont now how long coz guess what the minute i stopped making payment as the minute your service stopped and there was no connection what so ever so I ask again want outsdaing balance????????????.