ZV
Zane V

1 reviews | Active since Nov 2024

12 Nov 2024, 16:01

Biggest **** I have ever witnessed...!!!!!

Absolutely the utmost worst service provider to ever exist. From paying insane monthly amounts for "5g" wifi to not having any signal what so ever on a daily basis, to having a router that is completely switched off as if it was never paid. Oh and don't think you can try and call them to resolve the issue. If and I mean IF.... you reach them they always have a sad excuse as to why they are not the problem and your area is the problem, I have moved between 4 areas in 12 months in the east Rand area and still have the same bull**** every day. They are very quick to pressure you for payments even if it's only 12 hours late. But when it comes to service they have the utmost disregard for their clients. I have also tried moving my payment method to eft about 12 months ago and nothing has changed I have had a Rain Debit order bouncing off of my account every month for the past month wich also is negatively affecting my credit score. If I may rather stay away from these *****sters and find a more trust worthy service provider. I would give this place a negative star rating if I could.

0
Replies (3)
Rain
Rain's reply12 Nov 2024, 16:43
Official
Hi Zane,

Thank you for bringing your connection query to our attention,

We're sorry your rain experience hasn't been as good as expected.

We will be in touch to further assist.

Regards,
rain.
ZV
Zane V's update12 Nov 2024, 17:08
Reviewer Update
Lovely how you respond to my review in 10 min but you have me on hold on the phone for over 2 hours. Please contact me ASAP with regards to canceling this service.
ZV
Zane V's update12 Nov 2024, 17:39
Reviewer Update
***

You can call any time.