Biggest **** , DO NOT use rain!

Oh man every year it’s me and rain , I called rain to cancel last year July after they’ve been giving me a run around after I paid in February and never connected the internet for me while I paid . Haven’t touched , or keep on their router in almost 10 months and today they deducted R1240 on my account , when I call they tell me my account is still up and running . Account still up and running , can’t you see this router has been off for 10 months ?!. I need my money back rain ! That’s my kids school fees money!. They keep piling their monthly bill even when you asked for a connection and ohh their consultants are useless they won’t even assist with anything I am so angry right now. I WANT MY MONEY BACK ! Fix your nonsense rain