LM
Leoma M

1 reviews | Active since Jun 2019

15 Oct 2020, 11:20

Beware:RAIN is a **** - Stay away from RAIN

I signed up with Rain and had my sim card delivered on 29 September. It work perfectly from 30 September until 8 October when suddenly there was no service. I called their call centre and was told a technician would call. After several follow up calls a technician finally called but could not establish the error. He advised he would escalate the matter to a senior technician and its 3 days now I am waiting. Rain is definitely a **** as I was billed for unlimited data but only managed to use it for 7 days before it gave issues. I have given up and I demand an immediate refund as I was debited in a flash. You are misleading the public so as to **** as many unsuspecting people as possible.

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Replies (1)
Rain
Rain's reply15 Oct 2020, 12:42
Official

Hi Leoma M

Trust you are well and keeping warm.

Please accept my humble apologies for the service that you have received thus far.

Please be advised that one of our agents will be in contact with you to assist you.

Stay safe.

Regards
Yeoline