Beware RAIN's very suspicious behaviour.

I helped my domestic worker sign up for Rain Telecommunications. As it was very close to the end of the month they asked her to send R1.00. As it was simple for me to transfer R1.00 to rain I paid via my banking app. My domestic worker said she would pay via Shoprite at the beginning of the month. She did pay on the 3rd of October. However, I found there were 3 attempts to extract the money from my account and fortunately, there were insufficient funds in my account. However, there were charges from my bank due to the declined payment. It transpired that they had my bank account details as I had made the R1.0 payment. I NEVER GAVE AUTHORISATION FOR RAIL TO KEEP MY BANK ACCOUNT DETAILS ON FILE. I called Rian and waited 10 minutes before they took my call. I explained what had happened and asked them to reimburse me the minor charges I had been charged by my bank. I was told by a support gentleman emphatically NO. I then asked to speak to the Managing Director or someone in management. I was told NO. After I insisted he said he would get someone to speak to me. I waited quite some time for someone to speak to me, then I heard a "GOODBYE" and they put the phone down. I tried, and tried to find another telephone no for Rain management, but they do not advertise such anywhere. In my mind what happened was ***** as I never authorised Rain to debit my account under any circumstances. And the fact I couldn't reach anyone in management would rouse large suspicions on any prospective customer.