LB
Lizette B

1 reviews | Active since Oct 2017

14 Jun 2020, 22:53

Beware of this company!

This is a follow up review. I never activated or used the Rain sim card and yet they withdrew money from my account despite shoqing 0 data used. I asked for an explanation as to the reason for the withdrawal on several occasions. Rain never answered. Poor customer service ans NOTE: Rain does not provide/have a customer service telephone number. That should have been the first clue to the caliber of company

0
Replies (2)
Rain
Rain's reply15 Jun 2020, 17:49
Official
Hi Lizette

Trust you are well and keeping yourself warm.

Please accept my humble apology for the service that you have received thus far.

Please note one of our 4G agents will be in contact with you regarding the issue.

Regrds

Fattima
LB
Lizette B's update16 Jun 2020, 08:02
Reviewer Update
Stillno explanation for the withdrawalbank account from my bank account! I would like to be refunded at once!