1 reviews | Active since Oct 2022
Beware of Rain's ********* Practices
I am extremely frustrated and disappointed with Rain's service. Over a year ago, I cancelled my Rain service after missing a payment. When I visited their shop to return the modem, they refused to take it back, citing the outstanding amount as the reason. Despite my efforts to settle the situation, they continued to bill me even though the modem was off and I had switched to a trusted and reliable service provider.
To my shock, the amount has now accumulated to nearly R14,000. This makes no sense as I have not used their service since cancelling it. Furthermore, they have handed me over to Nudebt and continue to attempt to debit funds from my ex-partner's account, which is both ********* and *******.
Rain is ****ming people and their business practices are deeply questionable. Despite multiple requests to stop the debits, they have refused, clearly desperate to make money at any cost. It is unacceptable and potentially a violation of consumer protection laws in South Africa.
I urge anyone considering Rain's services to think twice. Their lack of ethics and respect for customers is appalling. Avoid them at all costs.
Thank you for bringing your complaint to our attention,
We're sorry your rain experience hasn't been as good as expected.
We will be in touch to further assist.
Regards,
rain.
Thank you for bringing your complaint to our attention,
We're sorry your rain experience hasn't been as good as expected.
We will be in touch to further assist.
Regards,
rain.
