BEWARE of RAIN - They take your money even after your account is cancelled.

BEWARE of Rain. Not only did the quality of our internet connection deteriorate horribly over the last few months, but their service was also abysmal. There's only chat bots and sporadic service emails. I app**** to cancel at the end of August. They messed me around and so the cancellation achieved at the beginning of Sep. I physically returned their modem and SIM cards myself and received confirmation on 2 Sep. At the end of Sep they billed me for a full month's service. I stomached that because the cancellation only went through on 2 Sep. But now they have billed me for Oct as well!!!!!!!!! This is *****ULENT and amounts to THEFT. Absolutely HORRIFIC service. So so so disappointed.