1 reviews | Active since Dec 2020
BEWARE OF RAIN AND THEIR DIRTY DIRTY DIRTY DIRTY TACTICS
Rain wants your money at ALL COSTS Even at the inconvenience of their customers ... For the past 8 months rain has been implementing dirty tactics to extract more money from us.
Firstly they removed the option to deactivate your plan on your own using the website or app and forced customers to contact 'Customer Service' iistead. We all know how pathetic their customer service is, so if they don't respond before the beginning of the next month you are *****d!! OH AND THEY DONT EVEN TELL YOU ABOUT THIS CHANGE ,YOU WILL FIND OUT THE HARD WAY.. DIRTY TACTIC 1
TODAY I just tried to downgrade my unlimited 4g plan to pay as you use ( or any any other plan that will allow me not to pay anything untill I'm ready to use rain again ) but was told I have to completely cancel my sim card meaning I I have TO ORDER A NEW Sim CARD AND GO THROUGH THE WHOLE RICA PROCESS ALL OVER AGAIN...THEY ARE TRYING TO INCENTIVISE CUSTOMERS NOT TO DEACTIVE THEIR "month to month plans " BY INCONVENIENCING THEM . DIRTIEST TACTIC EVER !:!
RAIN DOESNT CARE ABOUT THEIR CUSTOMERS .WE ARE JUST CASH***S TO THEM. MXM
Guys Cell C has just introduced very affordable LTE plans .. I'm gone from rain at the end of this month . I'm tired of rain with their bad network and even worse customer service or rather I should say "Customer frustration service"
Kindly accept my apology for the inconvenience caused.
I see that you do not have a ticket linked to the details provided in the review If you do have an open ticket please provide it to me.
If you do not have an open ticket please visit www.rain.co.za
1. Click on my "rain"
2. Click on "manage my account"
3. Scroll down till you see "contact support" then open a ticket and provide me with the ticket number (please type it in words) so that I can assist you.
Thank you
Kind Regards
rain
Kindly accept my apology for the inconvenience caused.
I see that you do not have a ticket linked to the details provided in the review If you do have an open ticket please provide it to me.
If you do not have an open ticket please visit www.rain.co.za
1. Click on my "rain"
2. Click on "manage my account"
3. Scroll down till you see "contact support" then open a ticket and provide me with the ticket number (please type it in words) so that I can assist you.
Thank you
Kind Regards
rain
