Beware of RAIN!

My father canceled his Rain contract mid March 2023 and Rain has still not come to collect their router from him. Instead they have just sent him a message acknowledging his request to cancel and informing him that he still needs to pay them at the end of the current month. This is exactly the same thing they did to me when I cancelled my contract with them, it took Rain 3 months to come and collect the router and they kept insisting that I make payments for the months I have not been using their router for. According to them, the fact that the router was still with me meant that I was still to be billed. This how they ****** money from us! Beware of Rain!