Best experience with Phozisa Chule

I had a conversation with an Agent by the name of Phozisa Chule from Rain Internet Provider

Amazing communication, understood my frustration, offered excellent service and was very friendly and professional! The best interaction I have an for a Call Centre Agent. This individual explained things well and even apologised for shortcomings from a previous Call centre agent I dealt with in 2023. This is outstanding customer service. I wish Companies had more Agents like her!