SN
Sindisiwe N

1 reviews | Active since Jun 2019

13 Jul 2020, 17:51

Best customer service of all times

It all started very disappointing that i even was considering to cancel the deal but then customer service champion Wayne Kona took over my complain and made sure I was kept on the loop and gave continues feedbacks, escalated my matter to the relevant departments, even sent out a technician to do the connection for me until my router was up and running and even ensured that I will be billed accordingly. PS I'm one happy customer keep it up guys.

0
Replies (1)
Rain
Rain's reply13 Jul 2020, 18:07
Official
HI Sindisiwe

Trust you are well and keeping warm.

Thank you for the positive feed back.:)

Here at rain we do our best to make sure that your journey with us is a remarkable one :).

Stay safe .

Regards
Fattima