begging for feedback regarding something that shouldn't be happening - DO NOT BUY 5G

Hi Please i need your urgent assistance i have been without internet connectivity on the 5G router CPE n5368x since I have sent this ticket request, this for me means; I have not been able to work or generate income since then. (mind you, it has been working just fine for the past four months)

I need feedback from you on this issue so that I know what to do way forward. There are other more reliable service providers and i might have bit my tongue off recommending Rain 5G

This is the first and only time I have experienced this much bad experience with Rain and it is the most horrible treatment I have ever experienced. With my account up to date and the good reviews I have I never thought it would come to this (me sending and begging for feedback regarding something that shouldn't be happening. i know i will get the automated response that someone will get back to me AGAIN!!!