Been Waiting For Rain's so called Support Team from the 26th of June. Nothing!

Been waiting for a reply from the "non-existent" support team since the 26th of June. Gave me a ticket number and no one got back to me. Sent a tweet, no one rep**** not even to my DMs. I don't even want the connection resolved anymore, can someone just cancel my subscription. I tried using the www.rain.co.za to go cancel my sim on my dashboard, now you've got me locked out. Says my logins are incorrect so I hit reset t pin and i created a new one and it still keeps telling me that my credentials are incorrect.