DD
Deleteds D

1 reviews | Active since Oct 2020

24 Apr 2025, 23:04

Been having problems...

Been having problems lately woth Rain constantly dropping the connection... and i hv had my router all these years on the right spot where i can get 100 % connection.... but lately im starting to hv doubts. I have had so many people complainig that Rain connection is bad and i would be the one saying Rain had the best connection because since COVID i hv been a great fan of this ISP. Im now getting tired with having to log tickets and with no one also getting back to me.... maybe its time i start looking at other options because the contstant disconnect really gets to my nerves now or is ot because im still uso g the old Huawei H112 router? Why is this happening because I hv been the best customer for Rain all these years never missed a payment....but it seems this will now push me to look at other options. 😟😟😟😟😟

0
Replies (2)
Rain
Rain's reply25 Apr 2025, 07:38
Official
Hi Deleteds,

Thank you for bringing your connection query to our attention,

We're sorry your rain experience hasn't been as good as expected.

We will be in touch to further assist.

Regards,
rain.

Best regards,

Rain
Rain's reply25 Apr 2025, 07:49
Official
Hi Deleteds,

We are investigating your query and we will provide you with feedback as soon as possible.

Regards,
rain

Best regards,