K
Kyle
1 reviews | Active since Jun 2024
02 Jul 2024, 19:32
Been charged double
Very unprofessional last month I upgraded to the new the 101 5G so the old device suppose to be canceled now they debit me for both devices and I been trying to get hold of them even requesting call backs and nothing this is *******
Helpful (0)
Replies (2)0
Replies (2)
Rain's replyOfficial
02 Jul 2024, 20:24Hi Kyle.
We're really sorry your rain experience hasn't been as good as you expected.
We're going to get on this asap.
Thank you.
rain.
We're really sorry your rain experience hasn't been as good as you expected.
We're going to get on this asap.
Thank you.
rain.
Rain's reply02 Jul 2024, 20:24
Official
Hi Kyle.
We're really sorry your rain experience hasn't been as good as you expected.
We're going to get on this asap.
Thank you.
rain.
We're really sorry your rain experience hasn't been as good as you expected.
We're going to get on this asap.
Thank you.
rain.
K
Kyle's updateReviewer Update
03 Jul 2024, 20:39Still no contact from you guys and still you trying to double debit rather cancel everything with rain if it's not sorted out by tomorrow cause now I'm sitting with no wifi payment for the new device will be made as soon as you sort out the old one cause I was up to date with the old one so I don't understand why I'm being charged double
K
Kyle's update03 Jul 2024, 20:39
Reviewer Update
Still no contact from you guys and still you trying to double debit rather cancel everything with rain if it's not sorted out by tomorrow cause now I'm sitting with no wifi payment for the new device will be made as soon as you sort out the old one cause I was up to date with the old one so I don't understand why I'm being charged double