mM
mongadi M

1 reviews | Active since Feb 2021

22 Feb 2021, 09:17

BEEN A MONTH AND STILL WAITING FOR CONNECTION

good morning i have called so many times trying to get my 5G sim contact and its been 24 days in counting ever since i got the package but seems like connection takes a whole month to the 2hrs or 24hrs promised by the rain network support people. i am very much disappointed by the lack of competence you guys shown and ill never advice anyone to get the rain sim going forward. this is my second review and nothing has been done about the 1st review done a week ago.

0
Replies (2)
Rain
Rain's reply22 Feb 2021, 09:58
Official
Good morning Mongadi.

I trust you are well

I would like to apologize for the service you gave experienced so far.
Please be advised that one of our agents is working on your ticket and will be in contact with you to assist you. We apologize for the inconvenience and delay.

Stay safe.

Regards
Mosa

mM
mongadi M's update22 Feb 2021, 10:02
Reviewer Update
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