NM
Nolubabalo M

1 reviews | Active since Mar 2020

05 Feb 2021, 09:26

Because of rain’s stupid service, i will not be getting paid

I have never been this disapointed in my entire life ,I contacted Rain on the 28th as i am working remotely , i was advised to do sim swap , which i did, i received sim card on the 30th! Was told ut will be active within two hours up until today, they took my monies on the1st a billing was suppose to went off, my frustration is that, i am not connected ever-since then, and it seems as if Rain is doing this on purpose, i have spent R367 calling the call center and no one is willing to help, i am putted on hold longer on the line , sometimes line dropped ,i requested for my sim to be activated as i am working remotely and i have not received any feedback that is helping, i will not be getting paid for the days i have not been working because of Rain. I hope you guys are happy that i wont be getting my salary because of you, consultants whom i spoke to all of them are useless they promise to call me back and not even one called ! I spike to plenty of people , few i took their names Mamokrati Sabelo Namhla Precentia krobelo Jane papo I sent ICCID NK M8 M1 73738 TO Duke G several time as he requested in the email, but never got back to me with feedback! He just told me that my sum is active , i sent him an email showing him screenshots that im still offline hence stating on the page that my sim is still curd for delivery and i am offline, nxa im so ****ed right now

Last Ticket number i was given was *** which was the Am plinth ticket. If you failing me today, i would like you to return my Money that you deducted onto my account and i will be cancelling all my family’s accounts even will write on all the social medias to make people aware of how you treating your clients with stupid network

0
Replies (8)
Rain
Rain's reply05 Feb 2021, 09:37
Official
Good morning  Nolubabalo

I trust you are well

I would like to apologize for the service you gave experienced so far.
Please be advised that one of our agents will be in contact with you to assist you.

Stay safe.

Regards
Mosa

NM
Nolubabalo M's update05 Feb 2021, 10:21
Reviewer Update
when will that be ? i need to work guys , i need my sim to be activated , i cant lose my payment again for today, my employer will not pay me even for today if , i do not have network
NM
Nolubabalo M's update05 Feb 2021, 12:54
Reviewer Update
WHEN AM I BEING CONTACTED ?
NM
Nolubabalo M's update05 Feb 2021, 18:16
Reviewer Update
You guys are useless
NM
Nolubabalo M's update06 Feb 2021, 08:56
Reviewer Update
Can i be refunded because even today i cannot work , refund me so that i can buy data from another Network that is not useless. I am losing my job now because of your stupid service
NM
Nolubabalo M's update14 Feb 2021, 20:14
Reviewer Update
What should i so do get assistance from you?
NM
Nolubabalo M's update14 Feb 2021, 20:15
Reviewer Update
How long have this query been opened? Are you by any chance willing to help??
NM
Nolubabalo M's update14 Feb 2021, 20:16
Reviewer Update
From the 28th January , still no assistance from rain. Whou