Bare knuckle brawling for support.

Every single time I have an issue I have to fight for service.

Rain does not publicly share their Support Desk contact details, so you have to go dig around on Google to find it, and eventually, when you do, you will receive little to no help from the support desk until you threaten to cancel your subscription or contact regulatory authorities for assistance.

You guys have not responded to any of my questions regarding the 5G service we battled to get going after YOU recommended we do so due to the lack of maintenance to your 4G infrastructure.

Someone let it slip that none of your sites surrounding our house is in good health, but somehow you managed to get us connected - Congratulations.

Why is it that I have to kiss your you know what to get the router login details? Do you think you are spiting me by ignoring my messages?

Well.. David, I hope this message reaches someone who might give you at the very least a verbal lashing. And if it doesn't.. well, then that says a lot about Rain also, and this will likely mean that we'll move onto another ISP in the near future.

Your after-sales service may as well not exist. Your copy and paste excuses are absolutely meaningless and your promises to resolve queries; void.

Word is spreading about the poor connection and service, so I hope you do something about this before it's too late. Repairing a damaged reputation can be costly.