DM
Dora M
1 reviews | Active since May 2022
08 Jun 2022, 18:57
Badddddd Network!!!!
We have a terrible service with your network!! My fiancée is paying for the wifi and we have been having bad network for the past two months, he has raised this issue before but it’s still happening. Its always buffering and we cannot do anything. It’s supposed to make 60mbps but when we make a speed test it barely makes 5. Please sort this out ASAP!!!
Helpful (0)
Replies (12)0
Replies (12)
Rain's replyOfficial
08 Jun 2022, 19:07Hi Dora
We're really sorry your rain experience hasn't been as good as you expected.
We're going to get on this asap.
Thank you,
rain
We're really sorry your rain experience hasn't been as good as you expected.
We're going to get on this asap.
Thank you,
rain
Best regards,
Rain's reply08 Jun 2022, 19:07
Official
Hi Dora
We're really sorry your rain experience hasn't been as good as you expected.
We're going to get on this asap.
Thank you,
rain
We're really sorry your rain experience hasn't been as good as you expected.
We're going to get on this asap.
Thank you,
rain
Best regards,
Rain's replyOfficial
08 Jun 2022, 19:09Please note that I need you to provide me with your email address linked to your rain account via a private reply.
Best regards,
Rain's reply08 Jun 2022, 19:09
Official
Please note that I need you to provide me with your email address linked to your rain account via a private reply.
Best regards,
DM
Dora M's updateReviewer Update
08 Jun 2022, 22:12***
DM
Dora M's update08 Jun 2022, 22:12
Reviewer Update
***
Rain's replyOfficial
09 Jun 2022, 09:41May you please advise which 5g line is giving you the issue.
Best regards,
Rain's reply09 Jun 2022, 09:41
Official
May you please advise which 5g line is giving you the issue.
Best regards,
DM
Dora M's updateReviewer Update
09 Jun 2022, 19:58Standard one.
DM
Dora M's update09 Jun 2022, 19:58
Reviewer Update
Standard one.
Rain's replyOfficial
10 Jun 2022, 12:58Thank you.
Is this where the device is being used: Eloff street, cbd
Is this where the device is being used: Eloff street, cbd
Best regards,
Rain's reply10 Jun 2022, 12:58
Official
Thank you.
Is this where the device is being used: Eloff street, cbd
Is this where the device is being used: Eloff street, cbd
Best regards,
DM
Dora M's updateReviewer Update
10 Jun 2022, 16:10Yes, 99 Eloff street
DM
Dora M's update10 Jun 2022, 16:10
Reviewer Update
Yes, 99 Eloff street
Rain's replyOfficial
10 Jun 2022, 17:26Thank you.
The sites in the area are alarm free. I have detached the sim card please switch off the device for 10 min and check the connection
The sites in the area are alarm free. I have detached the sim card please switch off the device for 10 min and check the connection
Best regards,
Rain's reply10 Jun 2022, 17:26
Official
Thank you.
The sites in the area are alarm free. I have detached the sim card please switch off the device for 10 min and check the connection
The sites in the area are alarm free. I have detached the sim card please switch off the device for 10 min and check the connection
Best regards,
DM
Hi, we still having the same problem even after switiching it off
Dora M's updateReviewer Update
10 Jun 2022, 18:14Hi, we still having the same problem even after switiching it off
DM
Dora M's update10 Jun 2022, 18:14
Reviewer Update
Hi, we still having the same problem even after switiching it off
Rain's replyOfficial
10 Jun 2022, 19:24When you run a speed test what are your results?
Best regards,
Rain's reply10 Jun 2022, 19:24
Official
When you run a speed test what are your results?
Best regards,
DM
Dora M's updateReviewer Update
10 Jun 2022, 21:40Hi, thank you very much. We are connected now and it’s way better.
DM
Dora M's update10 Jun 2022, 21:40
Reviewer Update
Hi, thank you very much. We are connected now and it’s way better.
Rain's replyOfficial
11 Jun 2022, 13:08I am glad it’s sorted and would appreciate it if you would consider posting a review on HP regarding how I have been assisting you. click here to give your rain review
My name is Nteseng
My name is Nteseng
Best regards,
Rain's reply11 Jun 2022, 13:08
Official
I am glad it’s sorted and would appreciate it if you would consider posting a review on HP regarding how I have been assisting you. click here to give your rain review
My name is Nteseng
My name is Nteseng
Best regards,