Bad , worse , worst service providers on all fronts

I wish it was possible to give no stars at all . I cancelled my Rain subscription and I sent a ticket to request an agent with regards to getting a refund. I waited and waited for the service provider to get back to me and I never recieved any communication from Rain , I then called more than once , it seemed the agents were just dropping my call purposely to get me to another agent. The back and forth questions with ill-experienced agents that asked every other question under the moon except answering to my query . The service I have recieved from Rain is deplorable. The website has no email available in case the telephone number doesn’t work , which I find a bottom of the barrel tactic to deter people with genuine complaints. I am utterly dissappointed by Rain , never mind the actual product whose usefulness exponentially decreases upon buying it , in a world of Loadshedding RAIN is the worst service-provider you can trust unless you’d love a double headache.