1 reviews | Active since May 2021
Bad WiFi
Terrible service. The WiFi hard works you would be lucky if you get WiFi for a full day yet alone a week. And it's always the same excuse. The towers are down the load shedding yet we don't get load shedding. Our team is busy fixing the tower as usual if the team were fixing we wouldn't be having this nearly every day. Then we complain and it takes them forever to Reply or read with the excuse there's a large volume of queries yet they never fix it but at the end of the month they have the cheek to ask for the full amount when they can't even give what we are paying for. We pay for 5g and most times get 4g of we lucky or it just doesn't work and they apologize for the inconvenience yet there is no change to what is happening. This is so frustrating we paying for things we don't get what's the point if we have to double our data to accommodate what you can't give us we may as cancel the WiFi and tell anyone who asks that it's thee most useless WiFi I have ever experienced. And it's a bit pricey normally if it's pricey it's good but not rain they just take your money and let you have a **** weekend and after work because they can't fix or give what they promised. It is absolutely disgusting, frustrating I can't even express how I feel because you just make us so Angry
We're really sorry your rain experience hasn't been as good as you expected.
We're going to get on this asap.
Thank you,
Rain
We're really sorry your rain experience hasn't been as good as you expected.
We're going to get on this asap.
Thank you,
Rain
