NP
Nicole P
1 reviews | Active since Sept 2022
24 Sept 2022, 12:37
Bad services from Rain
Rain services r very bad. Cancelled ther services, paid last payment, they deducted again on 1st Sept. Now I'm struggling 2 get my money back. They tel me sum1 wil get back 2 me. Ther is no communication between dept. Account dept dont kno that services is cancelled. They just deduct. I need my money
Helpful (0)
Replies (6)0
Replies (6)
Rain's replyOfficial
24 Sept 2022, 12:44Hi Nicole
We're really sorry your rain experience hasn't been as good as you expected.
We're going to get on this asap.
Thank you,
rain
We're really sorry your rain experience hasn't been as good as you expected.
We're going to get on this asap.
Thank you,
rain
Rain's reply24 Sept 2022, 12:44
Official
Hi Nicole
We're really sorry your rain experience hasn't been as good as you expected.
We're going to get on this asap.
Thank you,
rain
We're really sorry your rain experience hasn't been as good as you expected.
We're going to get on this asap.
Thank you,
rain
NP
Nicole P's updateReviewer Update
24 Sept 2022, 12:54Service was already switched off on 1st August. Modem has been collected 1st week of Aug. Account dept was not notified about cancellation. No communication between depts. Spoken 2 a few consultants who said the gona escalate issue or fone me back wen my airtime is depleted wile speaking 2 them, no joy. I am sure they gona deduct again on 1st Oct
NP
Nicole P's update24 Sept 2022, 12:54
Reviewer Update
Service was already switched off on 1st August. Modem has been collected 1st week of Aug. Account dept was not notified about cancellation. No communication between depts. Spoken 2 a few consultants who said the gona escalate issue or fone me back wen my airtime is depleted wile speaking 2 them, no joy. I am sure they gona deduct again on 1st Oct
NP
Nicole P's updateReviewer Update
24 Sept 2022, 13:08***
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Nicole P's update24 Sept 2022, 13:08
Reviewer Update
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Nicole P's updateReviewer Update
24 Sept 2022, 13:19- I was told that it is noted on the system that the.modem has been collected
NP
Nicole P's update24 Sept 2022, 13:19
Reviewer Update
- I was told that it is noted on the system that the.modem has been collected
NP
Nicole P's updateReviewer Update
24 Sept 2022, 13:32- It has been collected by a coloured guy with a black car. Wen I asked him if I get paperwork, he said no. He just collect. Rain needs to get his house in order. Its not the client responsibly 2 hav rules in order. Also they has 2 communicate in-house. Between depart
NP
Nicole P's update24 Sept 2022, 13:32
Reviewer Update
- It has been collected by a coloured guy with a black car. Wen I asked him if I get paperwork, he said no. He just collect. Rain needs to get his house in order. Its not the client responsibly 2 hav rules in order. Also they has 2 communicate in-house. Between depart
NP
Nicole P's updateReviewer Update
24 Sept 2022, 13:34Evry month the subscription was deducted, now that I hav 2 get my money back, it's an issue. Im 59yrs old, I need my money
NP
Nicole P's update24 Sept 2022, 13:34
Reviewer Update
Evry month the subscription was deducted, now that I hav 2 get my money back, it's an issue. Im 59yrs old, I need my money