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Phillip M
1 reviews | Active since Oct 2023
31 Oct 2023, 08:53
Bad services
Money was deducted from my account incorrectly and when I asked for refund I was told to send an email to the billing department. Which I did and I been told that I'm not gonna get an refund and I can go and take whatever action I see fit The thing is they call centre is Indian and south African. Never do business with this company, you will get the worst service of your life. The don't care about you
Helpful (0)
Replies (4)0
Replies (4)
Rain's replyOfficial
31 Oct 2023, 09:05Hi Phillip
We're really sorry your rain experience hasn't been as good as you expected.
We're going to get on this asap.
Thank you.
rain.
We're really sorry your rain experience hasn't been as good as you expected.
We're going to get on this asap.
Thank you.
rain.
Rain's reply31 Oct 2023, 09:05
Official
Hi Phillip
We're really sorry your rain experience hasn't been as good as you expected.
We're going to get on this asap.
Thank you.
rain.
We're really sorry your rain experience hasn't been as good as you expected.
We're going to get on this asap.
Thank you.
rain.
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Phillip M's updateReviewer Update
31 Oct 2023, 09:32You need to training your agents to deal better with clients, the cornerstone pf good business is excellent costumer services and honestly . So HEAR is my question I'm gonna get my money yes or no. Be honest with me
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Phillip M's update31 Oct 2023, 09:32
Reviewer Update
You need to training your agents to deal better with clients, the cornerstone pf good business is excellent costumer services and honestly . So HEAR is my question I'm gonna get my money yes or no. Be honest with me
PM
Phillip M's updateReviewer Update
31 Oct 2023, 10:26Good day, I have sent an email as requested
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Phillip M's update31 Oct 2023, 10:26
Reviewer Update
Good day, I have sent an email as requested
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Phillip M's updateReviewer Update
31 Oct 2023, 11:46HI, May you please confirm if you have received the documents I sent too you or you where just asking for the sake of asking. I asked you a question I'm gonna get my money yes or No
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Phillip M's update31 Oct 2023, 11:46
Reviewer Update
HI, May you please confirm if you have received the documents I sent too you or you where just asking for the sake of asking. I asked you a question I'm gonna get my money yes or No