PL
Pheaha L

1 reviews | Active since Jan 2019

09 Sept 2025, 10:47

Bad Services

It has been over three weeks now with no data from Rain. I have tried calling, sending emails, and even reaching out through their website, but with no success. Payment has already been made, yet all I keep getting told is that they will "investigate and come back to me" – which never happens.

This is truly disappointing service, especially after so many years of loyalty to the brand. The lack of communication, accountability, and urgency shows that customer concerns are not taken seriously at all.

Honestly, this is one of the worst service experiences I’ve ever had. Rain priorities of concerns

0
Replies (2)
Rain
Rain's reply09 Sept 2025, 13:00
Official
Hi Pheaha,

Thank you for bringing your complaint to our attention,

We're sorry your rain experience hasn't been as good as expected.

We will be in touch to further assist.

Regards,
rain. 
Rain
Rain's reply09 Sept 2025, 13:37
Official
Hi Pheaha,

Thank you for taking our call. Glad we could help.

Regards,
rain.