KR
Kefilwe R
1 reviews | Active since Jun 2024
27 Jun 2024, 18:50
Bad Services by Rain South Africa. Why their bill doesn't end?
Well. I took rain router 2022 lost my job in that 2022, rain made my life a living hell till I finished paying their money July 11 2023 they even came to collect their router. They come this year June stating that I am owing them and I reversed the money on the 4th July last year. Rain is ****, they making money out of people. Why after all this time they come back now saying I am still owing them when I paid off everything last year July. They are hell, they even told me that I am under debt review according to one of their agents. When I ask them why am I still owing them, other one said I reversed other one said it's to cancel their subscription. Is it because now they are losing clients and now they want money so badly from previous clients. I'm so disappointed in them
Helpful (0)
Replies (2)0
Replies (2)
Rain's replyOfficial
27 Jun 2024, 18:56Hi Kefilwe,
Thank you for bringing your complaint to our attention,
We're sorry your rain experience hasn't been as good as expected.
We will be in touch to further assist.
Regards,
rain.
Thank you for bringing your complaint to our attention,
We're sorry your rain experience hasn't been as good as expected.
We will be in touch to further assist.
Regards,
rain.
Rain's reply27 Jun 2024, 18:56
Official
Hi Kefilwe,
Thank you for bringing your complaint to our attention,
We're sorry your rain experience hasn't been as good as expected.
We will be in touch to further assist.
Regards,
rain.
Thank you for bringing your complaint to our attention,
We're sorry your rain experience hasn't been as good as expected.
We will be in touch to further assist.
Regards,
rain.
KR
Kefilwe R's updateReviewer Update
10 Jul 2024, 17:05Reversal how when I made payments on the 5th of July. Can one deposit and make a reversal because you guys stated everything it is now fixed and my account is credited now why am I receiving messages and emails
PER E-MAIL:
Dear Sir &/or Madam
Notice
1 KEFILWE RADIOKANA,we act on behalf of our client, rain Networks, and have instructions to address this letter to you. Despite numerous reminders and demands sent to you regarding your account status.
2. You have remained in default of R300.00for a period exceeding 20 business days
3. The material express, alternatively tacit, further alternatively imp**** terms of the agreement are inter alia as follows:
3.1 You accepted the granting of the account facility in that our client would defer, alternatively possibly defer payment of the invoice for 30 days from date of invoice and you accepted the terms and conditions of the said Agreement.
3.2. You agreed to our client’s terms and conditions as set out in the agreement entered.
3.3. You would be liable to pay our client any monies due and not covered, towards the services rendered.
4. The material express, alternatively tacit, further alternatively imp**** terms of the agreement are inter alia, you have accepted the granting of the account facility in that our client would defer, alternatively possibly defer payment of the invoice for 30 days from date of invoice and you accepted the terms and conditions of the said Agreement.
5. Our client further instructs us that notwithstanding numerous written and telephonic requests for payment, you have failed, refused and/or neglected to comply with our client’s requests for payment.
6. Notwithstanding the above and after various requests from our client, we are instructed that you have to date hereof failed, refused and/or neglected to comply with our client’s requests for payment of the outstanding account.
7. Please note that this amount is now long overdue, and you are hereby notified that 20% of the above amount should be paid by close of business week, Friday 12th July 2024.
8. Payments are to be affected directly into our trust account, the details of which are as follows:
• Account Name:
• Bank: ABSA
• Branch code: 632005
• Account Number: ***
• Reference number: (my ID number)
For your convenvience.Nudebt offers convenient secure online payments such as Ozow. Just click on the link and follow the easy instructions https://pay.ozow.io/p/76C5X57455c
9. Please be advised that this letter constitutes our client’s final request for payment.
10. In the interim, our client’s rights remain reserved in toto.
Kind regards
NuDebt Management (Pty) Ltd
WhatsApp: ***
Call: ***
Email: ***
The last communication I had with you guys was this:"Hey👋We're here to help and upon investigation, we have app**** a credit to your rain account and your balance is clear and up to date. Thanks, rain.💧"
Now why am I receiving emails from the collectors. How do you guys say it was reversed the other one says it's for subscription one called me and say everything it has been cleared now I'm receiving emails what is happening
PER E-MAIL:
Dear Sir &/or Madam
Notice
1 KEFILWE RADIOKANA,we act on behalf of our client, rain Networks, and have instructions to address this letter to you. Despite numerous reminders and demands sent to you regarding your account status.
2. You have remained in default of R300.00for a period exceeding 20 business days
3. The material express, alternatively tacit, further alternatively imp**** terms of the agreement are inter alia as follows:
3.1 You accepted the granting of the account facility in that our client would defer, alternatively possibly defer payment of the invoice for 30 days from date of invoice and you accepted the terms and conditions of the said Agreement.
3.2. You agreed to our client’s terms and conditions as set out in the agreement entered.
3.3. You would be liable to pay our client any monies due and not covered, towards the services rendered.
4. The material express, alternatively tacit, further alternatively imp**** terms of the agreement are inter alia, you have accepted the granting of the account facility in that our client would defer, alternatively possibly defer payment of the invoice for 30 days from date of invoice and you accepted the terms and conditions of the said Agreement.
5. Our client further instructs us that notwithstanding numerous written and telephonic requests for payment, you have failed, refused and/or neglected to comply with our client’s requests for payment.
6. Notwithstanding the above and after various requests from our client, we are instructed that you have to date hereof failed, refused and/or neglected to comply with our client’s requests for payment of the outstanding account.
7. Please note that this amount is now long overdue, and you are hereby notified that 20% of the above amount should be paid by close of business week, Friday 12th July 2024.
8. Payments are to be affected directly into our trust account, the details of which are as follows:
• Account Name:
• Bank: ABSA
• Branch code: 632005
• Account Number: ***
• Reference number: (my ID number)
For your convenvience.Nudebt offers convenient secure online payments such as Ozow. Just click on the link and follow the easy instructions https://pay.ozow.io/p/76C5X57455c
9. Please be advised that this letter constitutes our client’s final request for payment.
10. In the interim, our client’s rights remain reserved in toto.
Kind regards
NuDebt Management (Pty) Ltd
WhatsApp: ***
Call: ***
Email: ***
The last communication I had with you guys was this:"Hey👋We're here to help and upon investigation, we have app**** a credit to your rain account and your balance is clear and up to date. Thanks, rain.💧"
Now why am I receiving emails from the collectors. How do you guys say it was reversed the other one says it's for subscription one called me and say everything it has been cleared now I'm receiving emails what is happening
KR
Kefilwe R's update10 Jul 2024, 17:05
Reviewer Update
Reversal how when I made payments on the 5th of July. Can one deposit and make a reversal because you guys stated everything it is now fixed and my account is credited now why am I receiving messages and emails
PER E-MAIL:
Dear Sir &/or Madam
Notice
1 KEFILWE RADIOKANA,we act on behalf of our client, rain Networks, and have instructions to address this letter to you. Despite numerous reminders and demands sent to you regarding your account status.
2. You have remained in default of R300.00for a period exceeding 20 business days
3. The material express, alternatively tacit, further alternatively imp**** terms of the agreement are inter alia as follows:
3.1 You accepted the granting of the account facility in that our client would defer, alternatively possibly defer payment of the invoice for 30 days from date of invoice and you accepted the terms and conditions of the said Agreement.
3.2. You agreed to our client’s terms and conditions as set out in the agreement entered.
3.3. You would be liable to pay our client any monies due and not covered, towards the services rendered.
4. The material express, alternatively tacit, further alternatively imp**** terms of the agreement are inter alia, you have accepted the granting of the account facility in that our client would defer, alternatively possibly defer payment of the invoice for 30 days from date of invoice and you accepted the terms and conditions of the said Agreement.
5. Our client further instructs us that notwithstanding numerous written and telephonic requests for payment, you have failed, refused and/or neglected to comply with our client’s requests for payment.
6. Notwithstanding the above and after various requests from our client, we are instructed that you have to date hereof failed, refused and/or neglected to comply with our client’s requests for payment of the outstanding account.
7. Please note that this amount is now long overdue, and you are hereby notified that 20% of the above amount should be paid by close of business week, Friday 12th July 2024.
8. Payments are to be affected directly into our trust account, the details of which are as follows:
• Account Name:
• Bank: ABSA
• Branch code: 632005
• Account Number: ***
• Reference number: (my ID number)
For your convenvience.Nudebt offers convenient secure online payments such as Ozow. Just click on the link and follow the easy instructions https://pay.ozow.io/p/76C5X57455c
9. Please be advised that this letter constitutes our client’s final request for payment.
10. In the interim, our client’s rights remain reserved in toto.
Kind regards
NuDebt Management (Pty) Ltd
WhatsApp: ***
Call: ***
Email: ***
The last communication I had with you guys was this:"Hey👋We're here to help and upon investigation, we have app**** a credit to your rain account and your balance is clear and up to date. Thanks, rain.💧"
Now why am I receiving emails from the collectors. How do you guys say it was reversed the other one says it's for subscription one called me and say everything it has been cleared now I'm receiving emails what is happening
PER E-MAIL:
Dear Sir &/or Madam
Notice
1 KEFILWE RADIOKANA,we act on behalf of our client, rain Networks, and have instructions to address this letter to you. Despite numerous reminders and demands sent to you regarding your account status.
2. You have remained in default of R300.00for a period exceeding 20 business days
3. The material express, alternatively tacit, further alternatively imp**** terms of the agreement are inter alia as follows:
3.1 You accepted the granting of the account facility in that our client would defer, alternatively possibly defer payment of the invoice for 30 days from date of invoice and you accepted the terms and conditions of the said Agreement.
3.2. You agreed to our client’s terms and conditions as set out in the agreement entered.
3.3. You would be liable to pay our client any monies due and not covered, towards the services rendered.
4. The material express, alternatively tacit, further alternatively imp**** terms of the agreement are inter alia, you have accepted the granting of the account facility in that our client would defer, alternatively possibly defer payment of the invoice for 30 days from date of invoice and you accepted the terms and conditions of the said Agreement.
5. Our client further instructs us that notwithstanding numerous written and telephonic requests for payment, you have failed, refused and/or neglected to comply with our client’s requests for payment.
6. Notwithstanding the above and after various requests from our client, we are instructed that you have to date hereof failed, refused and/or neglected to comply with our client’s requests for payment of the outstanding account.
7. Please note that this amount is now long overdue, and you are hereby notified that 20% of the above amount should be paid by close of business week, Friday 12th July 2024.
8. Payments are to be affected directly into our trust account, the details of which are as follows:
• Account Name:
• Bank: ABSA
• Branch code: 632005
• Account Number: ***
• Reference number: (my ID number)
For your convenvience.Nudebt offers convenient secure online payments such as Ozow. Just click on the link and follow the easy instructions https://pay.ozow.io/p/76C5X57455c
9. Please be advised that this letter constitutes our client’s final request for payment.
10. In the interim, our client’s rights remain reserved in toto.
Kind regards
NuDebt Management (Pty) Ltd
WhatsApp: ***
Call: ***
Email: ***
The last communication I had with you guys was this:"Hey👋We're here to help and upon investigation, we have app**** a credit to your rain account and your balance is clear and up to date. Thanks, rain.💧"
Now why am I receiving emails from the collectors. How do you guys say it was reversed the other one says it's for subscription one called me and say everything it has been cleared now I'm receiving emails what is happening