MK
Mimi K
1 reviews | Active since Sept 2022
09 Nov 2022, 10:18
Bad Services
They delivered a router and it was not working and I have been calling them for the past five days informing them about the matter. The consultant did not even bother to revert back to me. I am disappointed by their service and treatment .
Helpful (0)
Replies (5)0
Replies (5)
Rain's replyOfficial
09 Nov 2022, 10:57Hi Mimi
We're really sorry your rain experience hasn't been as good as you expected.
We're going to get on this asap.
Thank you,
rain
Rain's reply09 Nov 2022, 10:57
Official
Hi Mimi
We're really sorry your rain experience hasn't been as good as you expected.
We're going to get on this asap.
Thank you,
rain
MK
Mimi K's updateReviewer Update
12 Nov 2022, 06:43I have done that done that and when I called I was informed that there is something wrong with the box cz we tried the Sim in another box it works .
It's been a week now without internet and you have taken a full amount for the month . I think its unfair that I am dealing with this while I paid full amount .
It's been a week now without internet and you have taken a full amount for the month . I think its unfair that I am dealing with this while I paid full amount .
MK
Mimi K's update12 Nov 2022, 06:43
Reviewer Update
I have done that done that and when I called I was informed that there is something wrong with the box cz we tried the Sim in another box it works .
It's been a week now without internet and you have taken a full amount for the month . I think its unfair that I am dealing with this while I paid full amount .
It's been a week now without internet and you have taken a full amount for the month . I think its unfair that I am dealing with this while I paid full amount .
MK
Mimi K's updateReviewer Update
12 Nov 2022, 06:48I am kindly requesting that you either give me a new box or refund me and take your box and Sim, I will contact another service that will assist me and appreciate me as a customer .
MK
Mimi K's update12 Nov 2022, 06:48
Reviewer Update
I am kindly requesting that you either give me a new box or refund me and take your box and Sim, I will contact another service that will assist me and appreciate me as a customer .
MK
Mimi K's updateReviewer Update
20 Nov 2022, 20:44It's been weeks since I had internet and that the box and Sim are in a box . I have send an email and spoke to some IT guy that u send that I was at work he needed to come the next day , till today I am still waiting .
I would like to find out when are they coming if they still are or will I be refunded for the three weeks without internet because I have paid foe the month of Nov.
Kindly note I would highly appreciate this matter to be resolved as it has cost me money cash while I was trying to save .
I would like to find out when are they coming if they still are or will I be refunded for the three weeks without internet because I have paid foe the month of Nov.
Kindly note I would highly appreciate this matter to be resolved as it has cost me money cash while I was trying to save .
MK
Mimi K's update20 Nov 2022, 20:44
Reviewer Update
It's been weeks since I had internet and that the box and Sim are in a box . I have send an email and spoke to some IT guy that u send that I was at work he needed to come the next day , till today I am still waiting .
I would like to find out when are they coming if they still are or will I be refunded for the three weeks without internet because I have paid foe the month of Nov.
Kindly note I would highly appreciate this matter to be resolved as it has cost me money cash while I was trying to save .
I would like to find out when are they coming if they still are or will I be refunded for the three weeks without internet because I have paid foe the month of Nov.
Kindly note I would highly appreciate this matter to be resolved as it has cost me money cash while I was trying to save .
MK
Mimi K's updateReviewer Update
21 Nov 2022, 08:45I am going to say it again . Your Tech person said the problem is the box not the network . Please do not start with this on and off Issue , I have done this several time with you Tech people and we did not win .
If you not going to replace the Box , Kindly collect and refund me my cash.
If you not going to replace the Box , Kindly collect and refund me my cash.
MK
Mimi K's update21 Nov 2022, 08:45
Reviewer Update
I am going to say it again . Your Tech person said the problem is the box not the network . Please do not start with this on and off Issue , I have done this several time with you Tech people and we did not win .
If you not going to replace the Box , Kindly collect and refund me my cash.
If you not going to replace the Box , Kindly collect and refund me my cash.