KM
Kholo M

1 reviews | Active since Dec 2011

24 Nov 2023, 20:43

Bad service with my Rain Sim

I have been trying to replace/cancel my lost rain Sim but every time I keep being told I need to pay my arrears first for a card that was lost in July and have now accumulated and I must pay when I haven't use it for over 4 months? How does this work? Why can't they cancel the lost card?

0
Replies (1)
Rain
Rain's reply25 Nov 2023, 11:47
Official
Hi Kholo Mahla. 

We're really sorry your rain experience hasn't been as good as you expected. 

We're going to get on this asap. 

Thank you, 
rain.