BAD SERVICE .... TRY NO SERVICE!!!!

We have been down for 7 days. A small town in the north west. We have phoned, emailed, messaged etc.... each time getting another story, the tower is down, the router is faulty, there's a billing problem. But we have connection in the next town, about 60km away.

We get the report the issue is "resolved"... well it isn't. More than 10 people in town have the same problem. We are now being ignored, multiple emails and phone calls.

Done all the support suggestions and nothing...... my businesses have suffered as I am reliant on internet for orders etc. This is just ridiculous.