PP
Pieter P
1 reviews | Active since Jan 2014
28 Feb 2024, 17:00
Bad service think twice
I don't know what to do anymore with Rain i have a contract with rain for a internet of 30mbs i have spent R690 in airtime in phone rain and only get empty promeses now yet again my internet is off from last night 11 and still off when my payment is missed they immediately switch my internet off but i can struggle with now connectivity for weeks and they don't fix dit. Please give advise what can i do to get my internet that I'm paying for as Rain only makes empty promeses
Helpful (0)
Replies (2)0
Replies (2)
Rain's replyOfficial
28 Feb 2024, 17:09Hi,
We're really sorry your rain experience hasn't been as good as you expected.
We're going to get on this ASAP.
Thank you,
rain.
We're really sorry your rain experience hasn't been as good as you expected.
We're going to get on this ASAP.
Thank you,
rain.
Rain's reply28 Feb 2024, 17:09
Official
Hi,
We're really sorry your rain experience hasn't been as good as you expected.
We're going to get on this ASAP.
Thank you,
rain.
We're really sorry your rain experience hasn't been as good as you expected.
We're going to get on this ASAP.
Thank you,
rain.
PP
Pieter P's updateReviewer Update
29 Feb 2024, 20:19Hope there is anybody that can help me, i want to lay a complaint at the ombudsman about rain,
Rain is very quickly to take my money but when it comes to service they can't do it i have now spent over 700 in airtime in complaining about my internet that is not working or is is at a speed of 0.07 mbs and rain just don't care i have gone dayes where my internet is off and then again i must phone then rain will have it up for a night or day tomorrow its the same storie all over again. Now at this moment it is off again phone rain on the phone for 40min then they put you on hold then after 9min they just cut you off I'm so fed up with this bad service the only why to have this sorted is to contact the ombudsman and cancel rain use somebody that is willing to provide service as Rain is a company that don't care about anything els than money. They will take you're money even if they can't provide service they will make empty promeses every day. Me personally thinking twice if I'd wanting to be a client of this service failing company
Rain is very quickly to take my money but when it comes to service they can't do it i have now spent over 700 in airtime in complaining about my internet that is not working or is is at a speed of 0.07 mbs and rain just don't care i have gone dayes where my internet is off and then again i must phone then rain will have it up for a night or day tomorrow its the same storie all over again. Now at this moment it is off again phone rain on the phone for 40min then they put you on hold then after 9min they just cut you off I'm so fed up with this bad service the only why to have this sorted is to contact the ombudsman and cancel rain use somebody that is willing to provide service as Rain is a company that don't care about anything els than money. They will take you're money even if they can't provide service they will make empty promeses every day. Me personally thinking twice if I'd wanting to be a client of this service failing company
PP
Pieter P's update29 Feb 2024, 20:19
Reviewer Update
Hope there is anybody that can help me, i want to lay a complaint at the ombudsman about rain,
Rain is very quickly to take my money but when it comes to service they can't do it i have now spent over 700 in airtime in complaining about my internet that is not working or is is at a speed of 0.07 mbs and rain just don't care i have gone dayes where my internet is off and then again i must phone then rain will have it up for a night or day tomorrow its the same storie all over again. Now at this moment it is off again phone rain on the phone for 40min then they put you on hold then after 9min they just cut you off I'm so fed up with this bad service the only why to have this sorted is to contact the ombudsman and cancel rain use somebody that is willing to provide service as Rain is a company that don't care about anything els than money. They will take you're money even if they can't provide service they will make empty promeses every day. Me personally thinking twice if I'd wanting to be a client of this service failing company
Rain is very quickly to take my money but when it comes to service they can't do it i have now spent over 700 in airtime in complaining about my internet that is not working or is is at a speed of 0.07 mbs and rain just don't care i have gone dayes where my internet is off and then again i must phone then rain will have it up for a night or day tomorrow its the same storie all over again. Now at this moment it is off again phone rain on the phone for 40min then they put you on hold then after 9min they just cut you off I'm so fed up with this bad service the only why to have this sorted is to contact the ombudsman and cancel rain use somebody that is willing to provide service as Rain is a company that don't care about anything els than money. They will take you're money even if they can't provide service they will make empty promeses every day. Me personally thinking twice if I'd wanting to be a client of this service failing company