Bad Service Provider/Promise breaker

Very poor service provider when comes to customers.Every month i get cut off on the 02 even when i paid. I just paid on the 20th of February after i contacted complaints department. Linray responded and after a lengthy conversation with him , he promised that the issue will be fixed once and for all. He then sent me an email that on the 20th of Feb before i go to pay i must let him know or otherwise the problem will mot be fixed. I did exactly that and i went to pay with the link he instructed me to use when paying that was R505.00 so that i can now continue paying every month without any hussles. But it is now happening just 8 days after all those conversations and efforts it happens again like as usual my data must be cut off on the 02nd until when will i het peace of mind. If you dont need my money anymore or you dont want me to be your client anymore please just say it. Because i have had enough of all this abuse