GH
Gino H
1 reviews | Active since Nov 2019
26 Jun 2023, 17:28
Bad service provider
What's the point in changing payment dates that suits you best when rain automatically switches you back to dates they feel suited for them? When you change the date you are double billed and when you query they tell you it's prepaid but you pay in advance.
Helpful (0)
Replies (14)0
Replies (14)Rain's replyOfficial
26 Jun 2023, 17:36Hi Gino.
We're really sorry your rain experience hasn't been as good as you expected.
We're going to get on this asap.
Thank you.
rain
We're really sorry your rain experience hasn't been as good as you expected.
We're going to get on this asap.
Thank you.
rain
Rain's reply26 Jun 2023, 17:36
Official
Hi Gino.
We're really sorry your rain experience hasn't been as good as you expected.
We're going to get on this asap.
Thank you.
rain
We're really sorry your rain experience hasn't been as good as you expected.
We're going to get on this asap.
Thank you.
rain
GH
Gino H's updateReviewer Update
26 Jun 2023, 17:45Yes you have explained this to me on multiple occasions and it continues to make no sense at all, post paid but yet I'll be paying 1st of July after making a payment on the 25th of June. Make it make sense if you are telling me that we working "post paid"
GH
Gino H's update26 Jun 2023, 17:45
Reviewer Update
Yes you have explained this to me on multiple occasions and it continues to make no sense at all, post paid but yet I'll be paying 1st of July after making a payment on the 25th of June. Make it make sense if you are telling me that we working "post paid"
GH
Gino H's updateReviewer Update
26 Jun 2023, 17:54Also the way you explain this now is how I understand it too but when I changed my date I was asked to make a payment 25th of June and 1st of July again, that is why I left it on the 25th hence I am cut off now because I changed the date to a more suitable time of the month
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Gino H's update26 Jun 2023, 17:54
Reviewer Update
Also the way you explain this now is how I understand it too but when I changed my date I was asked to make a payment 25th of June and 1st of July again, that is why I left it on the 25th hence I am cut off now because I changed the date to a more suitable time of the month
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Gino H's updateReviewer Update
26 Jun 2023, 18:21You do not understand, I tried changing it, you guys forcefully made the date the 25th of May not me, I set it to the first of every month. This month I tried changing it early to a more suitable date but yet you still tried to bamboozle me by expecting a double payment
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Gino H's update26 Jun 2023, 18:21
Reviewer Update
You do not understand, I tried changing it, you guys forcefully made the date the 25th of May not me, I set it to the first of every month. This month I tried changing it early to a more suitable date but yet you still tried to bamboozle me by expecting a double payment
GH
Gino H's updateReviewer Update
26 Jun 2023, 18:51I had a conversation with you a few months ago regards my salary date that differs and then I changed it to the first of every month, you guys sent me an sms saying my debit didn't go thru on the 25th which I don't understand because like I said, I changed it. My invoice will be outstanding and my internet will be suspended for the mere reason that I haven't got paid yet, hench the reason I tried changing it but unfortunately it was in vain
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Gino H's update26 Jun 2023, 18:51
Reviewer Update
I had a conversation with you a few months ago regards my salary date that differs and then I changed it to the first of every month, you guys sent me an sms saying my debit didn't go thru on the 25th which I don't understand because like I said, I changed it. My invoice will be outstanding and my internet will be suspended for the mere reason that I haven't got paid yet, hench the reason I tried changing it but unfortunately it was in vain
GH
Gino H's updateReviewer Update
26 Jun 2023, 18:56This is a huge inconvenience for me as I have work that I need to. Finish and your requests for call backs also sucks because you lig tickets and your people never respond
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Gino H's update26 Jun 2023, 18:56
Reviewer Update
This is a huge inconvenience for me as I have work that I need to. Finish and your requests for call backs also sucks because you lig tickets and your people never respond
GH
Gino H's updateReviewer Update
26 Jun 2023, 19:16I can promise to pay but I won't be making double payments, June invoice I will settle end of July
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Gino H's update26 Jun 2023, 19:16
Reviewer Update
I can promise to pay but I won't be making double payments, June invoice I will settle end of July
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Gino H's updateReviewer Update
26 Jun 2023, 21:45Feel free to cancel my subscription
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Gino H's update26 Jun 2023, 21:45
Reviewer Update
Feel free to cancel my subscription
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Gino H's updateReviewer Update
27 Jun 2023, 17:27That works for me thank you very much
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Gino H's update27 Jun 2023, 17:27
Reviewer Update
That works for me thank you very much
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Gino H's updateReviewer Update
27 Jun 2023, 20:18Yes that's fine
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Gino H's update27 Jun 2023, 20:18
Reviewer Update
Yes that's fine
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Gino H's updateReviewer Update
28 Jun 2023, 10:42What is the feedback regarding my query because you guys aren't giving me any feedback?
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Gino H's update28 Jun 2023, 10:42
Reviewer Update
What is the feedback regarding my query because you guys aren't giving me any feedback?
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Gino H's updateReviewer Update
28 Jun 2023, 16:55OK and has my services been restored?
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Gino H's update28 Jun 2023, 16:55
Reviewer Update
OK and has my services been restored?
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Gino H's updateReviewer Update
29 Jun 2023, 15:03Please note that my service has just been suspended again
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Gino H's update29 Jun 2023, 15:03
Reviewer Update
Please note that my service has just been suspended again
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Gino H's updateReviewer Update
29 Jun 2023, 20:01Signal comes and goes
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Gino H's update29 Jun 2023, 20:01
Reviewer Update
Signal comes and goes
