Bad service, poor customer care

Item: Rain
Rating: 1
Author: Tumelo M

Very dissatisfied with the internet connection provided by rain mobile,tried to cancel for around 2 weeks but to no avail, and what's worse is the non existent customer care would rate to negative stars if I could. Would help if I got a refund

Helpful (0)

Replies (1)

Rain's replyOfficial

12 Nov 2020, 18:13

Hi Tumelo

I trust you are well

Please accept my humble apologies for the service that you have received thus far.

Please may I have your email address that was used to create your rain account so that we can assist you?

Stay safe.

Regards
Yeoline

Rain's reply12 Nov 2020, 18:13

Official