BAD SERVICE ,Not Responding to Phones and not resolving tickets on time.

I am not happy with Rain. They don`t answer phones and take time to respond o to tickets for support. The phones just rings and no answer. There is no support whatsoever , the service to resolve issue is bad and that time i have two accounts with them. This is just frustrating. I am now considering cancelling all of them and never look back. This is bad bad service... Customers need support and their system is just not working.