MS
Mmathabo S
1 reviews | Active since Jan 2020
20 Apr 2025, 08:03
Bad service from Rain Go
Im extremely unhappy with your service. I have cancelled the month to month contract and on my account it stated the contract is ending on the 30th April but Rain still proceeded to take money out of my account. I want this refunded urgently.
Helpful (0)
Replies (2)0
Replies (2)
Rain's replyOfficial
20 Apr 2025, 08:07Hi Mmathabo,
Thank you for bringing your complaint to our attention.
We're sorry your rain experience hasn't been as good as expected.
We will be in touch to further assist.
Regards,
rain.
Thank you for bringing your complaint to our attention.
We're sorry your rain experience hasn't been as good as expected.
We will be in touch to further assist.
Regards,
rain.
Rain's reply20 Apr 2025, 08:07
Official
Hi Mmathabo,
Thank you for bringing your complaint to our attention.
We're sorry your rain experience hasn't been as good as expected.
We will be in touch to further assist.
Regards,
rain.
Thank you for bringing your complaint to our attention.
We're sorry your rain experience hasn't been as good as expected.
We will be in touch to further assist.
Regards,
rain.
MS
Mmathabo S's updateReviewer Update
22 Apr 2025, 11:50I would like to thank Ethen from Rain for his speedy and friendly assistance. The service was cancelled immediately and he advised my premium will also be refunded. You are the epitome of service excellence and a gem. Thank you so much.
MS
Mmathabo S's update22 Apr 2025, 11:50
Reviewer Update
I would like to thank Ethen from Rain for his speedy and friendly assistance. The service was cancelled immediately and he advised my premium will also be refunded. You are the epitome of service excellence and a gem. Thank you so much.