SV
Sunet V

1 reviews | Active since Dec 2024

26 Sept 2025, 19:47

Bad service from Rain

Very bad service from Rain Home WI FI. No satisfaction at all

0
Replies (17)
Rain
Rain's reply27 Sept 2025, 08:38
Official
Hi Sunet

We are always looking to improve your experience.

Please let us know if there is any particular incident or issue you need assistance with so we may look into it.

 Regards,
 rain.
SV
Sunet V's update27 Sept 2025, 08:48
Reviewer Update
Yes an issue since 12 August 2025.
Mess up with my loop.
Same story every month. About 6 ticket NRS. And still no solution. Same copy and paste message all the time. No internet again.
I need all my money back today so that I can get another service provider. I will never recommend Rain to any one.
The last ticket nr. ***8
SV
Sunet V's update27 Sept 2025, 09:19
Reviewer Update
That's my problem, there where never a promise to pay.
I cancelled the 101 12 August. And we're only suppose to pay the loop.
That amount is totally wrong. It was rains fault to begin with. NOT mine
So nobody is taking responsibility for rains mistake.
That amount is wrong that's for the 101 and the loop. The 101 was cancelled 12 August already. I'm still waiting for the telephone recordings.

SV
Sunet V's update27 Sept 2025, 11:12
Reviewer Update
Still no reply.
This has being going on since 12 August.
Kindly call me.
I need to cancel this s@$_& show.
All my money paid back to me. I'm going with a different service provider.
Let's see if this can be sorted within the hour.
Patiently awaiting a call.
SV
Sunet V's update27 Sept 2025, 11:13
Reviewer Update

  • I was under the impression it was cancelled like I requested 12 August.
  • So kindly let your *********** staff pay for that.

SV
Sunet V's update27 Sept 2025, 11:14
Reviewer Update
I cancelled the 101 the day I opted for the loop. 12 August.
I requested all the recordings of my phone calls.
SV
Sunet V's update27 Sept 2025, 11:42
Reviewer Update
I will not pay for something I cancelled over 2 months ago.
Someone from rain is Tring to phone me. But put down the moment I answer.

SV
Sunet V's update27 Sept 2025, 12:29
Reviewer Update
It's not blocked.
Who must I ask for if I call back
SV
Sunet V's update27 Sept 2025, 12:30
Reviewer Update
I provided this adres the day I cancelled on the 12 of August.

SV
Sunet V's update27 Sept 2025, 12:31
Reviewer Update
I know it's still active because somebody at Rain did not do his or her job
SV
Sunet V's update27 Sept 2025, 12:32
Reviewer Update
Kindly Listen to my call on the 12 of August I did cancel0 the 101
SV
Sunet V's update27 Sept 2025, 12:34
Reviewer Update
Kindly call me on ***
SV
Sunet V's update27 Sept 2025, 14:07
Reviewer Update
No that's impossible.
***
SV
Sunet V's update27 Sept 2025, 16:26
Reviewer Update
5 Maria street Quelerypark Krugersdorp
SV
Sunet V's update27 Sept 2025, 17:10
Reviewer Update
Ok.
And until I pay the outstanding amount No internet.
Because of Rains mistake?
Can you please connect me?
I'll make a arrangement that suit me to pay outstanding amount
SV
Sunet V's update29 Sept 2025, 09:46
Reviewer Update
Hi. Yea thank you.
The only thing is the date I received a message that I promised to pay the 25 of Oktober not the 2 nd
SV
Sunet V's update29 Sept 2025, 12:58
Reviewer Update
Ok. How do I do that. Please don't cut my internet.
I make the whole payment on the 25 of Oktober