MN
Mpho N

1 reviews | Active since Jul 2024

01 Jul 2024, 11:08

BAD SERVICE FROM RAIN

My account was suspended for 3 weeks but i received a full month's invoice. Their Call Centre agents are clueless, they just put me on hold for over 10 minutes and wait for me to hang up when I ask to speak to their supervisor. BAD SERVICE!!! Stay away from rainONE, it's a problem, you can't even port your number from them, they say your account is suspended but still bill you for the full month when your account was suspended.

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Replies (1)
Rain
Rain's reply01 Jul 2024, 11:24
Official
Hi Mpho,

Thank you for bringing your complaint to our attention,

We're sorry your rain experience hasn't been as good as expected.

We will be in touch to further assist.

Regards,
rain.