VK
Vaneshree K

1 reviews | Active since Aug 2015

09 Jul 2020, 11:10

Bad service from Rain

I have sent numerous emails requesting for help from Rain, to date no one has contacted me, I may have to cancel my sim, the service is pathetic, as no attempt was ever made to contact me regarding payment of my current account with them, I tried doing it online, the programme is not user friendly.

0
Replies (2)
Rain
Rain's reply09 Jul 2020, 11:27
Official
Hi Vaneshree

Trust you are well and keeping warm.

Please accept my humble apologies for the service that you have received thus far.

Please note one of our agents will be in contact with you to assist .

Stay safe .

Regards
Fattima




VK
Vaneshree K's update09 Jul 2020, 12:40
Reviewer Update
Please note that if an agent does not call me by today(09/07) I will be cancelling my sim card