Bad service from foreign customer care consultants

This is probably the second time i am writing a review about this so called network provider that doesnt even have a customer care centre with south africans.Its sad and depressing how such a company will rather cut costs while sucking from their customers by employing consultants from all over the globe i dont even remember when last i spoke to a south african customer consultant.But to make the story short..non of the ones in foreign countries they use are helpful they rude and when u ask for their name they dont give it or just put down the fone.For the past few months i have had issues with my connection which i dont care about anymore because they do not resolve it and because i am sick of talking to foreigners that work for a south african company.My internet has been down and out connection has been bad but no help nothing i called them yesterday some american lady said they would sort it out today cause my routers internal network setting are not correct and that i must be resolved via their IT team.Today i sit again with endless issues with my network.I have a business from home and have been having to buy data to hotspot my fone where i think i have used up a ton of data already.I honestly have had it with Rain and hope soon another network provider will come into play and take over the game with better after sales service.They are quick to take your money and leave your accont with over 700 rand on a minus with their on going transactions.Last year they were suppose to credit me on my network that was down for nearly 2 weeks but non of that happened.I think i will going logging a complaint to the ombudsman on this on the Network provider side.Maybe Julius should be notified about how they use workers from foreign countries to do a south african persons job what happened to local job creation.Rain i am done with you..And will be telling you this....a big competitor is on the way..