Bad Service from Cystomercare Agents, Supervisors and Managers.

For the past week now, I have had no internet during the day, not on my TV, Laptop, Tablet or Phone, even though my Rain Router shows 5G orange Late at night and early morning I seem to have fairly good speed, bit from around 09:00 in the morning, nothing. I called rain, they had me restart the router 3 times, then said they will escalate. 1omins later I get a sms that they doing a software upgrade on my router, nothing has changed. Today I called them again and asked to speak to a Supervisor or a Manager, but conveniently none of them were available, I left my number so 1 of them can call me back, but as I suspected, no interest from rain to try and resolve the problem, they don't care, as long as you pay them every month, all is good by them.