gK
gabanatlotlo K

1 reviews | Active since Nov 2013

18 Jun 2024, 11:24

bad service

I have been having a problem with my internet for the whole month. it keeps on glitching every five minutes and i have been reporting it everyday. the only answer i get is the ticket number and a message saying somebody will call you. Nobody has ever called me to assist with this problem. it is affecting my work as i work from home. this is really bad service.

0
Replies (3)
Rain
Rain's reply18 Jun 2024, 11:31
Official
Hi Gabanatlotlo joseph K,

Thank you for bringing your complaint to our attention,

We're sorry your rain experience hasn't been as good as expected.

We will be in touch to further assist.

Regards,
rain.
gK
gabanatlotlo K's update20 Jun 2024, 10:48
Reviewer Update
i have tried what i was told to do and there is no improvement. the problem is the system has been throttled
rain meter.jpg 3.19 MBThe speed is so low.
gK
gabanatlotlo K's update20 Jun 2024, 10:49
Reviewer Update
the system is not sending the speed i am paying for and that is why is glitching every five minutes