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khanyi Siluma-Thompson

1 reviews | Active since Oct 2012

15 Apr 2025, 17:26

Bad service, false advertising and bad service

Hey Khanyisile Cleopatra, there was a technical error that led to an incorrect debit from your account. We have reversed the amount incorrectly debited and it should reflect in your account today. We apologise for any inconvenience caused. Thanks, rain.

I have been waiting for 14 days with numerous call and escalations still nothing and I was double debited

0
Replies (1)
Rain
Rain's reply15 Apr 2025, 18:13
Official
Hey Khanyi,

We're sorry your rain experience has not been as good as expected. Thank you for bringing this to our attention, we are currently investigating your query and we will be in touch to assist further.

Regards,
rain.