Bad service ever

Item: Rain
Rating: 1
Author: xolani K

Worst service eve, we have been having intermittent connectivity for the past 2 months with no resolution from Rain, all they do is to recommend the rainGO machine that can't even provide ticket ref number, yet we pay for the services

Helpful (0)

Replies (4)

Rain's replyOfficial

08 Jan 2025, 14:46

Hi Xolani,

Thank you for bringing your connection query to our attention,

We're sorry your rain experience hasn't been as good as expected.

We will be in touch to further assist.

Regards,
rain.

Rain's reply08 Jan 2025, 14:46

Official

Hi Xolani,

Thank you for bringing your connection query to our attention,

We're sorry your rain experience hasn't been as good as expected.

We will be in touch to further assist.

Regards,
rain.

xolani K's updateReviewer Update

08 Jan 2025, 17:41

I am still waiting to be contact to get the service running again, I have been on hold now for over 30 mins holing for someone on support to answer

xolani K's update08 Jan 2025, 17:41

Reviewer Update

I am still waiting to be contact to get the service running again, I have been on hold now for over 30 mins holing for someone on support to answer

Rain's replyOfficial

08 Jan 2025, 19:44

Hey
Thank you for the brief chat. We have rep**** to your DM's.💧

Rain's reply08 Jan 2025, 19:44

Official

Hey
Thank you for the brief chat. We have rep**** to your DM's.💧

xolani K's updateReviewer Update

15 Jan 2025, 21:46

Following up on the progress made to have my query resolved. My connection hasn't improved

xolani K's update15 Jan 2025, 21:46

Reviewer Update

Following up on the progress made to have my query resolved. My connection hasn't improved