AA
Algar A
1 reviews | Active since Jan 2021
02 Sept 2026, 06:59
Bad service
After endless attempts to get my network issues resolved I have decided to cancel the rain and move to another service provider. I requested cancellation in August 2026 and as per their confirmation the services will end at the end of my current billing cycle and that is at the end of August. We now in a September and they billing me for something that a cancellation was requested and confirmed, it stopped working the on the 31st of August and waiting for them to come collect their device. Currently they are trying to debit my account and I do not want any debits going off as I have cancelled and am done with rain.
Helpful (0)
Replies (4)0
Replies (4)
Rain's replyOfficial
02 Sept 2026, 09:04Hi Algar A,
Thank you for bringing your complaint to our attention.
We will be in touch to further assist.
Regards,rain.
Thank you for bringing your complaint to our attention.
We will be in touch to further assist.
Regards,rain.
Rain's reply02 Sept 2026, 09:04
Official
Hi Algar A,
Thank you for bringing your complaint to our attention.
We will be in touch to further assist.
Regards,rain.
Thank you for bringing your complaint to our attention.
We will be in touch to further assist.
Regards,rain.
AA
Algar A's updateReviewer Update
02 Sept 2026, 10:32No incorrect I signed up for rain month to month not a contract that’s not what I agreed to so what postpaid u talking about
If I ddnt pay I would not have service until I paid so now that I cancelled you want to tell me I signed up for postpaid when I never agreed to that
If I ddnt pay I would not have service until I paid so now that I cancelled you want to tell me I signed up for postpaid when I never agreed to that
AA
Algar A's update02 Sept 2026, 10:32
Reviewer Update
No incorrect I signed up for rain month to month not a contract that’s not what I agreed to so what postpaid u talking about
If I ddnt pay I would not have service until I paid so now that I cancelled you want to tell me I signed up for postpaid when I never agreed to that
If I ddnt pay I would not have service until I paid so now that I cancelled you want to tell me I signed up for postpaid when I never agreed to that
AA
Algar A's updateReviewer Update
03 Sept 2026, 10:15That is not what I signed up for on the adverts you have it states that there no contracts so why am I on a postpaid as if I signed up for a contract this has been a month to month service if I did not pay the services was suspended until I made payment so now just because I have cancel I’m told of postpaid, and why would I go look at statements and stuff when I made payments every month on the first.
If you say I agreed to a postpaid share the call recording of me agreeing to that as I know I app**** for what was advertised which is a month to month where it stated not contracts etc
If you say I agreed to a postpaid share the call recording of me agreeing to that as I know I app**** for what was advertised which is a month to month where it stated not contracts etc
AA
Algar A's update03 Sept 2026, 10:15
Reviewer Update
That is not what I signed up for on the adverts you have it states that there no contracts so why am I on a postpaid as if I signed up for a contract this has been a month to month service if I did not pay the services was suspended until I made payment so now just because I have cancel I’m told of postpaid, and why would I go look at statements and stuff when I made payments every month on the first.
If you say I agreed to a postpaid share the call recording of me agreeing to that as I know I app**** for what was advertised which is a month to month where it stated not contracts etc
If you say I agreed to a postpaid share the call recording of me agreeing to that as I know I app**** for what was advertised which is a month to month where it stated not contracts etc
AA
Algar A's updateReviewer Update
03 Sept 2026, 10:15If you call me call me on ***
AA
Algar A's update03 Sept 2026, 10:15
Reviewer Update
If you call me call me on ***