XM
Xoliswa M
1 reviews | Active since Mar 2024
11 May 2024, 12:20
Bad service
Rain billing agent assist me here I upgraded to R595 monthly, and I was paying every month, how did you bill me for April? How did you come up with R1495 please explain to me. In January you have charged me R295 X 2 payment, and you never returned, it explain please, I have tried to log a complaint in support@rain but no assistance
Helpful (0)
Replies (5)0
Replies (5)
Rain's replyOfficial
11 May 2024, 12:26Hi Xoliswa Randy Matyani,
Thank you for bringing your complaint to our attention,
We're sorry your rain experience hasn't been as good as expected.
We will be in touch to further assist.
Regards,
rain.
Thank you for bringing your complaint to our attention,
We're sorry your rain experience hasn't been as good as expected.
We will be in touch to further assist.
Regards,
rain.
Rain's reply11 May 2024, 12:26
Official
Hi Xoliswa Randy Matyani,
Thank you for bringing your complaint to our attention,
We're sorry your rain experience hasn't been as good as expected.
We will be in touch to further assist.
Regards,
rain.
Thank you for bringing your complaint to our attention,
We're sorry your rain experience hasn't been as good as expected.
We will be in touch to further assist.
Regards,
rain.
XM
Xoliswa M's updateReviewer Update
11 May 2024, 21:02Thank you for quick response, really appreciated
XM
Xoliswa M's update11 May 2024, 21:02
Reviewer Update
Thank you for quick response, really appreciated
Rain's replyOfficial
12 May 2024, 08:07Hi Xoliswa Randy Matyani,
We're glad to have been of assistance and provided a positive experience.
Regards,
rain.
We're glad to have been of assistance and provided a positive experience.
Regards,
rain.
Rain's reply12 May 2024, 08:07
Official
Hi Xoliswa Randy Matyani,
We're glad to have been of assistance and provided a positive experience.
Regards,
rain.
We're glad to have been of assistance and provided a positive experience.
Regards,
rain.
XM
Xoliswa M's updateReviewer Update
07 Jun 2024, 12:51Thank you the matter has been resolved
XM
Xoliswa M's update07 Jun 2024, 12:51
Reviewer Update
Thank you the matter has been resolved
Rain's replyOfficial
08 Jun 2024, 11:24Hi Xoliswa Randy Matyani,
We are happy to hear that the matter has been resolved, it is always a pleasure to assist.
Regards,
rain.
We are happy to hear that the matter has been resolved, it is always a pleasure to assist.
Regards,
rain.
Rain's reply08 Jun 2024, 11:24
Official
Hi Xoliswa Randy Matyani,
We are happy to hear that the matter has been resolved, it is always a pleasure to assist.
Regards,
rain.
We are happy to hear that the matter has been resolved, it is always a pleasure to assist.
Regards,
rain.