MH
MANESSA H

1 reviews | Active since Mar 2024

26 Mar 2024, 11:27

bad service

I took out contract with Rain on Friday was promised delivery Monday morning then nothing then i was promised Tuesday before 12 still noting phoning no response will get back to you how is it possible

0
Replies (4)
Rain
Rain's reply26 Mar 2024, 11:28
Official
Hi MANESSA HOFFMAN

Thank you for bringing your complaint to our attention,

We're sorry your rain experience hasn't been as good as expected.

We will be in touch to further assist.

Regards,
rain

MH
MANESSA H's update26 Mar 2024, 11:56
Reviewer Update
That was not what i was promised as i said to the consultant i need it urgently and he said it can be done. so no your response is not acceptable how can you make promises and not keep it
MH
MANESSA H's update26 Mar 2024, 13:08
Reviewer Update
SO DONT TELL THE CUSTOMERS YOU CAN
MH
MANESSA H's update27 Mar 2024, 15:14
Reviewer Update
STILL NOT HAPPY GOT ROUTER AT LAST BUT STILL NOT ACTIVATED EVERYTIME YOU PHONE YOU GET ANOTHER ANSWER PLEASE I NEED MY INTERNET URGENTLY