LM
Lethabo M
1 reviews | Active since Jun 2016
06 Nov 2023, 12:39
Bad service, double debit order, 4th complaint no proper explanation
I complained about rain 3 times already about the same issue, this is my 4th attempt.. No phone call or any explanation to my concerns, i just get a reply saying they're "On top of it" i was double debited on the 1st Nov. No explanation whatsoever. I guess they don't need my support as a customer , this is it i need someone to call me and cancel my subscription with immediate effect !!!! Your wifi network connection sucks and your customer services sucks !!!
Helpful (0)
Replies (2)0
Replies (2)
Rain's replyOfficial
06 Nov 2023, 13:01Hi Lethabo.
We're really sorry your rain experience hasn't been as good as you expected.
We're going to get on this asap.
Thank you,
Rain
We're really sorry your rain experience hasn't been as good as you expected.
We're going to get on this asap.
Thank you,
Rain
Rain's reply06 Nov 2023, 13:01
Official
Hi Lethabo.
We're really sorry your rain experience hasn't been as good as you expected.
We're going to get on this asap.
Thank you,
Rain
We're really sorry your rain experience hasn't been as good as you expected.
We're going to get on this asap.
Thank you,
Rain
LM
Lethabo M's updateReviewer Update
06 Nov 2023, 13:10This is the nonsense reply i have been getting since the 1st time i complained. No one gets back to me at all. I just want to cancel my subscription, i'm sure there are a lot of service providers who will appreciate my support
LM
Lethabo M's update06 Nov 2023, 13:10
Reviewer Update
This is the nonsense reply i have been getting since the 1st time i complained. No one gets back to me at all. I just want to cancel my subscription, i'm sure there are a lot of service providers who will appreciate my support