NM
Ntsako M

1 reviews | Active since Nov 2024

07 Nov 2025, 10:43

Bad service

Rain is the most useless network provider alongside their staff. They hang up on you, they are misinformed and ***********. Their WhatsApp line is the worse of the worst they should close shop at this point. What’s the purpose of parading a service that you clearly cannot provide a whole ****

0
Replies (3)
Rain
Rain's reply07 Nov 2025, 12:30
Official
Hi Ntsako
 
We’re always looking for ways to make your experience even better.
If there’s any specific issue or concern you’d like us to assist with, please let us know — we’ll be happy to look into it for you.
Your feedback is truly important to us.
 
Warm regards,
Rain
NM
Ntsako M's update07 Nov 2025, 12:57
Reviewer Update
You guys should be ashamed of the service you are providing. I’m experiencing unstable network connectivity, sent a WhatsApp some idiot responded and said the reason I’m experiencing issues is because I don’t have data, uncapped and DATA guys that’s bull**** further more I was told to restart I did that the problem persisted, further more I called your call centre was informed my issue had been escalated and someone will call me still waiting for my phone call. Your service is bad and you have poor customer service. I will never recommend anyone to use your services
NM
Ntsako M's update07 Nov 2025, 12:59
Reviewer Update
All I’m getting is we understand your frustration but no one is willing to help!!!! You guys are useless and *********** to the core. You are *****s to get assistance I have to huff and puff