AN
Andre N

1 reviews | Active since Jul 2017

13 Dec 2023, 11:35

Bad service

Rain service is really bad, got delivery of sim no router and the call center can't help with tracking the router

0
Replies (4)
Rain
Rain's reply13 Dec 2023, 11:37
Official
Hi Andre Natasadu, 

We're really sorry your rain experience hasn't been as good as you expected. 

We're going to get on this ASAP. 

Thank you, 
rain. 
AN
Andre N's update13 Dec 2023, 12:25
Reviewer Update
After speaking to the rain customer care,
She did advised they can't track my order I must just wait 3 to 5 working days

System can't track orders, clearly they need a upgrade
AN
Andre N's update13 Dec 2023, 12:54
Reviewer Update
Support can't help and your response don't help. Rain cannot tell me we're about is my order
AN
Andre N's update14 Dec 2023, 08:52
Reviewer Update
Rain chargers pro rata for my package
From placing a order on the 11 of December to only getting delivery on the 19th of December, clearly customer service is at the lowest level